ERFA HQ 4% Gel recall in Canada: Requires prescription
In plain language
This recall involves ERFA HQ 4% Gel sold in Canada. It's being recalled because products containing hydroquinone greater than 2% now require a prescription and valid market authorization to be sold in Canada. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check lot numbers if provided.
- Return, repair, or dispose of it as instructed.
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Affected products
ERFA HQ 4% Gel
Lot: M231, P027
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: M231, P027
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves ERFA HQ 4% Gel sold in Canada. It's being recalled because products containing hydroquinone greater than 2% now require a prescription and valid market authorization to be sold in Canada. Stop using the product and follow the return/repair steps in the official notice.
What should consumers do?
Stop using the product immediately. Check lot numbers if provided. Return, repair, or dispose of it as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on July 3, 2019.
Is the ERFA brand affected by this recall?
Yes, ERFA products are affected by this recall. This recall involves ERFA HQ 4% Gel sold in Canada. It's being recalled because products containing hydroquinone greater than 2% now require a prescription and valid market authorization to be sold in Canada. Stop using the product and follow the return/repair steps in the official notice.