RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026ExacTracOfficial source

    ExacTrac Patient Positioning System recall in Canada: Misinterpretation risk

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    In plain language

    This recall involves the ExacTrac Patient Positioning System software sold in Canada. It's being recalled because using it outside of recommended specifications could lead to misinterpretation of beam authorization. Stop using the product and follow the return/repair steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Check model numbers if provided.
    • Follow the instructions from Health Canada or BrainLab AG.

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    Affected products

    • ExacTrac Patient Positioning System - ExacTrac 6.0 X-Ray Positioning Software

      Model: 20834

    • ExacTrac Patient Positioning System - ExacTrac Software

      Model: 04056481000264, 04056481138400 (6.5)

    Why this matters

    Misinterpretation of beam authorization

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 04056481000264, 04056481138400 (6.5), 20834

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Misinterpretation of beam authorization

    What should consumers do?

    Stop using the product immediately. Check model numbers if provided. Follow the instructions from Health Canada or BrainLab AG.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Misinterpretation of beam authorization

    When was this product recalled?

    This product was recalled on February 16, 2018.

    Is the ExacTrac brand affected by this recall?

    Yes, ExacTrac products are affected by this recall. This recall involves the ExacTrac Patient Positioning System software sold in Canada. It's being recalled because using it outside of recommended specifications could lead to misinterpretation of beam authorization. Stop using the product and follow the return/repair steps in the official notice.