Exoplan recall in Canada: Medical device performance issue
In plain language
This recall involves Exoplan software sold in Canada. It's being recalled because a software error could cause a surgical drill to go 2mm too deep. Healthcare professionals should contact the manufacturer for more information.
What to do
- Contact the manufacturer for additional information.
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Affected products
Exoplan
Model: 3.0 GALWAY, 3.1 RIJEKA
Lot: Not applicable
Why this matters
Surgical error due to software defect
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Not applicable
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 3.0 GALWAY, 3.1 RIJEKA
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Surgical error due to software defect
What should consumers do?
Contact the manufacturer for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Surgical error due to software defect
When was this product recalled?
This product was recalled on May 25, 2023.
Is the Exoplan brand affected by this recall?
Yes, Exoplan products are affected by this recall. This recall involves Exoplan software sold in Canada. It's being recalled because a software error could cause a surgical drill to go 2mm too deep. Healthcare professionals should contact the manufacturer for more information.