Expanded recall: ratio-ECTOSONE (TEVA-ECTOSONE) 0.1% regular lotion and 0.05% mild lotion recalled due to an impurity that may pose health risks
In plain language
This recall involves ratio-ECTOSONE (TEVA-ECTOSONE) 0.1% regular lotion and 0.05% mild lotion sold in Canada. It's being recalled due to an impurity that may pose health risks and incorrect dosing instructions on the label. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Consult a healthcare professional if you have used these products and have health concerns.
- Return the products to your local pharmacy for proper disposal.
- Contact Teva Canada Ltd. toll-free at 1-800-268-4129 if you have questions.
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Affected products
ratio-ECTOSONE (TEVA-ECTOSONE) 0.1% regular lotion, 60 mL
Lot: 686589, 686592, 686652, 686653, 687324, 687325, 687517, 687518, 688546, 688547, 688825, 688826, 690415, 690416, 690417, 690418
Date codes: 1/31/2025, 1/31/2027, 12/31/2025, 12/31/2026, 2/28/2025, 8/31/2024, 9/30/2024, 9/30/2025
ratio-ECTOSONE (TEVA-ECTOSONE) 0.05% mild lotion, 60 mL
Lot: 690516, 688519
Date codes: 06/2024, 1/31/2026
Why this matters
Health risks from impurity, reduced effectiveness from incorrect dosing
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: 06/2024, 1/31/2025, 1/31/2026, 1/31/2027, 12/31/2025, 12/31/2026, 2/28/2025, 8/31/2024, 9/30/2024, 9/30/2025
- 3
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 686589, 686592, 686652, 686653, 687324, 687325, 687517, 687518, 688546, 688547, 688825, 688826, 690415, 690416, 690417, 690418, 690516, 688519
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Health risks from impurity, reduced effectiveness from incorrect dosing
What should consumers do?
Stop using the product immediately. Consult a healthcare professional if you have used these products and have health concerns. Return the products to your local pharmacy for proper disposal. Contact Teva Canada Ltd. toll-free at 1-800-268-4129 if you have questions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Health risks from impurity, reduced effectiveness from incorrect dosing
When was this product recalled?
This product was recalled on August 3, 2024.
Is the ratio-ECTOSONE (TEVA-ECTOSONE) brand affected by this recall?
Yes, ratio-ECTOSONE (TEVA-ECTOSONE) products are affected by this recall. This recall involves ratio-ECTOSONE (TEVA-ECTOSONE) 0.1% regular lotion and 0.05% mild lotion sold in Canada. It's being recalled due to an impurity that may pose health risks and incorrect dosing instructions on the label. Stop using the product and follow the return steps in the official notice.