ratio-ECTOSONE (TEVA-ECTOSONE) lotion recall in Canada: impurity risk
In plain language
This recall involves ratio-ECTOSONE (TEVA-ECTOSONE) 0.1% regular lotion and 0.05% mild lotion sold in Canada. It's being recalled because of an impurity and labelling errors that may pose health risks. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Consult a health care professional if you have health concerns.
- Return the products to your local pharmacy for proper disposal.
- Contact Teva Canada Ltd. at 1-800-268-4129 with questions.
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Affected products
ratio-ECTOSONE / TEVA-ECTOSONE 0.05% 60mL Lotion
Model: DIN 00653209
Lot: 690516, 688519
ratio-ECTOSONE / TEVA-ECTOSONE 0.1% 60mL Lotion
Model: DIN 00750050
Lot: 686589, 686592, 686652, 686653, 687324, 687325, 687517, 687518, 688546, 688547, 688825, 688826, 690415, 690416, 690417, 690418
Why this matters
Health risk due to impurity
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 686589, 686592, 686652, 686653, 687324, 687325, 687517, 687518, 688546, 688547, 688825, 688826, 690415, 690416, 690417, 690418, 690516, 688519
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: DIN 00653209, DIN 00750050
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Health risk due to impurity
What should consumers do?
Stop using the product immediately. Consult a health care professional if you have health concerns. Return the products to your local pharmacy for proper disposal. Contact Teva Canada Ltd. at 1-800-268-4129 with questions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Health risk due to impurity
When was this product recalled?
This product was recalled on August 5, 2024.
Is the ratio-ECTOSONE, TEVA-ECTOSONE brand affected by this recall?
Yes, ratio-ECTOSONE, TEVA-ECTOSONE products are affected by this recall. This recall involves ratio-ECTOSONE (TEVA-ECTOSONE) 0.1% regular lotion and 0.05% mild lotion sold in Canada. It's being recalled because of an impurity and labelling errors that may pose health risks. Stop using the product and follow the return steps in the official notice.