EZ1 Advanced XL recall in Canada: heater malfunction
In plain language
This recall involves the EZ1 Advanced XL medical device sold in Canada. It's being recalled because a component issue could cause a heater malfunction, delaying test results. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check model and serial numbers.
- Return the product as instructed.
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Affected products
EZ1 Advanced XL
Model: 9001492
Lot: L16-L18 ending with 1801-2137
Why this matters
Heater malfunction
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: L16-L18 ending with 1801-2137
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 9001492
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Heater malfunction
What should consumers do?
Stop using the product immediately. Check model and serial numbers. Return the product as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Heater malfunction
When was this product recalled?
This product was recalled on August 2, 2018.