G6 IOS CGM MMOL App recall in Canada: Missed alerts
In plain language
This recall involves the G6 IOS CGM MMOL App sold in Canada. It's being recalled because the app may not properly alert users to high or low blood sugar levels. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model/serial numbers if provided.
- Return, repair, or dispose of it as instructed.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
G6 IOS CGM MMOL App
Model: SW11586
Lot: Software Versions: 1.3.0, 1.3.1 , 1.3.2, 1.5.0 , 1.5.1, 1.5.2 , 1.5.3, 2.3.0
Why this matters
Missed medical alerts
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Software Versions: 1.3.0, 1.3.1 , 1.3.2, 1.5.0 , 1.5.1, 1.5.2 , 1.5.3, 2.3.0
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: SW11586
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Missed medical alerts
What should consumers do?
Stop using the product immediately. Check model/serial numbers if provided. Return, repair, or dispose of it as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Missed medical alerts
When was this product recalled?
This product was recalled on December 20, 2019.