RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Official source

    Gastrointestinal Imaging Video Capsule Device (2019-07-18)

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    In plain language

    This recall involves the Gastrointestinal Imaging Video Capsule Device sold in Canada. It's being recalled because of possible mislabelling or mismatching with incorrect serial numbers linked to patient data. Stop using the product and follow the return/repair steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Check model and serial numbers.
    • Return, repair, or dispose of it as instructed.

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    Affected products

    • Gastrointestinal Imaging Video Capsule Device

      Model: CapsoCam Plus

      Lot: 02-19-0036

    Why this matters

    Mislabelling risk

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 02-19-0036

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: CapsoCam Plus

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Mislabelling risk

    What should consumers do?

    Stop using the product immediately. Check model and serial numbers. Return, repair, or dispose of it as instructed.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Mislabelling risk

    When was this product recalled?

    This product was recalled on August 23, 2019.