RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026GE HEALTHCARE IITS USA CORP ALSO DOING BUSINESS AS GE HEALTHCAREOfficial source

    GE Healthcare Universal Viewer recall in Canada: Performance issue

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    In plain language

    This recall involves the GE Healthcare Universal Viewer software used in Canada. It's being recalled because a performance issue could display incorrect patient information. Healthcare providers should contact the manufacturer for more information.

    What to do

    • Contact the manufacturer if you require additional information.

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    Affected products

    • Universal Viewer

      Lot: More than 10 numbers, contact manufacturer. 00840682145794

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: More than 10 numbers, contact manufacturer. 00840682145794

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    This recall involves the GE Healthcare Universal Viewer software used in Canada. It's being recalled because a performance issue could display incorrect patient information. Healthcare providers should contact the manufacturer for more information.

    What should consumers do?

    Contact the manufacturer if you require additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.

    When was this product recalled?

    This product was recalled on November 2, 2023.

    Is the GE HEALTHCARE IITS USA CORP ALSO DOING BUSINESS AS GE HEALTHCARE brand affected by this recall?

    Yes, GE HEALTHCARE IITS USA CORP ALSO DOING BUSINESS AS GE HEALTHCARE products are affected by this recall. This recall involves the GE Healthcare Universal Viewer software used in Canada. It's being recalled because a performance issue could display incorrect patient information. Healthcare providers should contact the manufacturer for more information.