Genius 2 & 3 Tympanic Thermometer recall in Canada: inaccurate readings
In plain language
This recall involves Genius 2 and Genius 3 Tympanic Thermometers sold in Canada. They are being recalled because their temperature readings may become inaccurate over time. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer for more information on lot or serial numbers.
- Return or dispose of it as instructed.
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Affected products
Genius 2 Tympanic Thermometer
Model: 303000
Lot: More than 10 numbers, contact manufacturer.
Genius 3 Tympanic Thermometer
Model: 303013
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Inaccurate temperature readings
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 303000, 303013
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Inaccurate temperature readings
What should consumers do?
Stop using the product immediately. Contact the manufacturer for more information on lot or serial numbers. Return or dispose of it as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Inaccurate temperature readings
When was this product recalled?
This product was recalled on November 22, 2019.
Is the Genius brand affected by this recall?
Yes, Genius products are affected by this recall. This recall involves Genius 2 and Genius 3 Tympanic Thermometers sold in Canada. They are being recalled because their temperature readings may become inaccurate over time. Stop using the product and follow the return steps in the official notice.