GentleCool Pro Cryogen Canister recall in Canada: injury risk
In plain language
This recall involves the GentleCool Pro Cryogen Canister sold in Canada. It's being recalled because the canister's top can disconnect, causing uncontrolled gas spray or the canister to propel away. This could cause injury to the patient or operator. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer for more information regarding affected lot or serial numbers.
- Refer to the attached health hazard evaluation for a complete description.
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Affected products
GentleCool Pro Cryogen Canister
Lot: More than 10 numbers, please contact the manufacturer.
Why this matters
Injury risk from uncontrolled cryogen gas spray or propelled canister
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, please contact the manufacturer.
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Injury risk from uncontrolled cryogen gas spray or propelled canister
What should consumers do?
Stop using the product immediately. Contact the manufacturer for more information regarding affected lot or serial numbers. Refer to the attached health hazard evaluation for a complete description.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Injury risk from uncontrolled cryogen gas spray or propelled canister
When was this product recalled?
This product was recalled on October 11, 2019.