GM85 Digital Diagnostic Mobile X-Ray System recall in Canada: bodily harm risk
In plain language
This recall involves the GM85 Digital Diagnostic Mobile X-Ray System sold in Canada. It's being recalled because a potential issue with the moving arm frame could cause bodily harm. Samsung has provided instructions to affected customers.
What to do
- Stop using the product immediately.
- Check the model and serial number.
- Follow the instructions provided by Samsung.
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Affected products
GM85 Digital Diagnostic Mobile X-Ray System
Model: GM85
Lot: SN 5143M3UJ200001N
Why this matters
Bodily harm due to falling arm
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: SN 5143M3UJ200001N
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: GM85
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Bodily harm due to falling arm
What should consumers do?
Stop using the product immediately. Check the model and serial number. Follow the instructions provided by Samsung.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Bodily harm due to falling arm
When was this product recalled?
This product was recalled on January 19, 2024.
Is the Samsung Electronics Co., Ltd. brand affected by this recall?
Yes, Samsung Electronics Co., Ltd. products are affected by this recall. This recall involves the GM85 Digital Diagnostic Mobile X-Ray System sold in Canada. It's being recalled because a potential issue with the moving arm frame could cause bodily harm. Samsung has provided instructions to affected customers.