Hand sanitizer recall in Canada: Always follow label directions
In plain language
This advisory involves hand sanitizer products sold in Canada. Health Canada is temporarily allowing the use of technical-grade ethanol in these products. Always follow the label directions when using alcohol-based hand sanitizers.
What to do
- Always follow the label directions on hand sanitizer products.
- Wash hands frequently with soap and water for at least 20 seconds.
- If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Check if a product is authorized by Health Canada by looking for an eight-digit DIN or NPN.
- Report any adverse reactions to Health Canada by calling 1-866-234-2345.
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Affected products
Specific affected products are listed in the official notice.
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
This advisory involves hand sanitizer products sold in Canada. Health Canada is temporarily allowing the use of technical-grade ethanol in these products. Always follow the label directions when using alcohol-based hand sanitizers.
What should consumers do?
Always follow the label directions on hand sanitizer products. Wash hands frequently with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol. Check if a product is authorized by Health Canada by looking for an eight-digit DIN or NPN. Report any adverse reactions to Health Canada by calling 1-866-234-2345.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on April 15, 2020.