RecallGuide.ca
    Health productsUpdated Jan 3, 2026Official source

    Unauthorized skin products recall in Canada: May cause serious health risks

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    In plain language

    This recall involves several unauthorized skin products seized from Excel Beauty Supply in Etobicoke, Ontario. They are being recalled because they contain prescription drugs and have not been assessed for safety, effectiveness, or quality by Health Canada. Stop using the products and consult a healthcare professional if you have health concerns.

    What to do

    • Stop using the product immediately.
    • Consult your healthcare professional if you have used these products and have health concerns.
    • Check product labels for an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN), or Homeopathic Drug Number (DIN-HM) to verify authorization.
    • Report any health product-related adverse reactions or complaints to Health Canada.

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    Affected products

    • H20 Jours Naturel Cream Aloe Vera

    • H20 Jours Naturel Papaya Cream

    • Nadinola Extra Strength Formula Skin Discolouration Fade Cream

    • Neoprosone-Gel Forte

    • Visible Difference Cream Spots Remover

    • White Express Fast Action Cream Advanced Formula

    Why this matters

    Serious health risks including skin deterioration, low or high blood pressure, blisters, or scarring

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Serious health risks including skin deterioration, low or high blood pressure, blisters, or scarring

    What should consumers do?

    Stop using the product immediately. Consult your healthcare professional if you have used these products and have health concerns. Check product labels for an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN), or Homeopathic Drug Number (DIN-HM) to verify authorization. Report any health product-related adverse reactions or complaints to Health Canada.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Serious health risks including skin deterioration, low or high blood pressure, blisters, or scarring

    When was this product recalled?

    This product was recalled on December 27, 2019.