Medical devicesUpdated Jan 3, 2026THORATEC CORPORATIONOfficial source

    HeartMate Touch™ Communication System recall in Canada: performance issue

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    In plain language

    This recall involves the HeartMate Touch™ Communication System sold in Canada. It's being recalled because of a performance issue that could unintentionally start or stop a connected medical device. Contact the manufacturer if you require additional information.

    What to do

    • Contact the manufacturer if you require additional information.

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    Affected products

    • HeartMate Touch™ Communication System App version 1.0.32

      Model: HMT1100, HMT1100-R

    Why this matters

    Performance issue

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: HMT1100, HMT1100-R

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Performance issue

    What should consumers do?

    Contact the manufacturer if you require additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Performance issue

    When was this product recalled?

    This product was recalled on January 19, 2024.

    Is the THORATEC CORPORATION brand affected by this recall?

    Yes, THORATEC CORPORATION products are affected by this recall. This recall involves the HeartMate Touch™ Communication System sold in Canada. It's being recalled because of a performance issue that could unintentionally start or stop a connected medical device. Contact the manufacturer if you require additional information.