HEARTSTART DEFIBRILLATION PADS recall in Canada: incorrect graphic
In plain language
This recall involves HEARTSTART DEFIBRILLATION PADS sold in Canada. They are being recalled because the graphic on the cover incorrectly shows application to an adult instead of a child. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the lot number Y111220-01 and model number M5072A-ABA.
- Contact Philips Medical Systems for further instructions.
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Affected products
HEARTSTART DEFIBRILLATION PADS
Model: M5072A-ABA
Lot: Y111220-01
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Y111220-01
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: M5072A-ABA
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves HEARTSTART DEFIBRILLATION PADS sold in Canada. They are being recalled because the graphic on the cover incorrectly shows application to an adult instead of a child. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Check the lot number Y111220-01 and model number M5072A-ABA. Contact Philips Medical Systems for further instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on August 10, 2021.
Is the HEARTSTART brand affected by this recall?
Yes, HEARTSTART products are affected by this recall. This recall involves HEARTSTART DEFIBRILLATION PADS sold in Canada. They are being recalled because the graphic on the cover incorrectly shows application to an adult instead of a child. Stop using the product and follow the return steps in the official notice.