HeartStart MRx Defibrillator/Monitor recall in Canada: Labeling correction
In plain language
This recall involves HeartStart MRx Defibrillator/Monitors, Q-CPR Meters, and Q-CPR Meter Upgrade Kits sold in Canada. It's being recalled because of a medical device labeling correction. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers M4761A, M3535A, M3536A, 453564145481, 861444.
- Contact Philips for the updated labeling information.
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Affected products
HEARTSTART MRX DEFIBRILLATOR/MONITOR- Q-CPR
Model: M4761A
Lot: All lots
HEARTSTART MRX DEFIBRILLATOR/MONITOR
Model: M3535A, M3536A
Lot: All lots
QCPR - CPR METER
Model: 453564145481
Lot: All lots
QCPR - CPR METER UPGRADE KIT
Model: 861444
Lot: All lots
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 453564145481, 861444, M3535A, M3536A, M4761A
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves HeartStart MRx Defibrillator/Monitors, Q-CPR Meters, and Q-CPR Meter Upgrade Kits sold in Canada. It's being recalled because of a medical device labeling correction. Stop using the product and follow the return/repair steps in the official notice.
What should consumers do?
Stop using the product immediately. Check model numbers M4761A, M3535A, M3536A, 453564145481, 861444. Contact Philips for the updated labeling information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on February 9, 2018.
Is the HeartStart brand affected by this recall?
Yes, HeartStart products are affected by this recall. This recall involves HeartStart MRx Defibrillator/Monitors, Q-CPR Meters, and Q-CPR Meter Upgrade Kits sold in Canada. It's being recalled because of a medical device labeling correction. Stop using the product and follow the return/repair steps in the official notice.