Herbal Essences and Pantene recall in Canada: benzene detected
In plain language
This recall involves Herbal Essences and Pantene aerosol dry conditioner and dry shampoo products sold in Canada. They are being recalled because benzene was detected in some products. Stop using the product and follow the return/reimbursement steps in the official notice.
What to do
- Stop using the product immediately.
- Discard the recalled product.
- Visit www.pantene.ca or www.herbalessences.ca for reimbursement information.
- Contact your physician if you have experienced any health problems related to these products.
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Affected products
Herbal Essences Revitalize Cucumber & Green Tea Dry Shampoo Aerosol Spray; 140 g
UPC: 066400172242
Lot: 9149144504, 9150144504
Herbal Essences Cucumber & Green Tea Aerosol Spray; 50 g (Travel size)
UPC: 190679000330
Lot: 9241144504, 0328144504
Herbal Essences Refresh Blue Ginger Dry Shampoo Aerosol Spray; 140 g
UPC: 190679003652
Lot: 8310144504
Herbal Essences Daily Detox Volume Crimson Orange & Mint Dry Shampoo Aerosol Spray; 140 g
UPC: 066400171795
Lot: 0087144504, 0247144504, 1015144504, 8354144504, 8355144504, 9121144504, 9122144504, 9219144504, 9320144504
Pantene Dry Shampoo Aerosol Spray; 140 g
UPC: 080878177073
Lot: 0059144504, 0162144504, 0345144504, 8351144504, 8352144504, 9238144504, 9239144504
Pantene Never Tell Dry Shampoo Aerosol Spray; 120 g
UPC: 080878191345
Lot: 0017144504, 9225144504, 9345144504, 9346144504
Pantene Mist Behaving Dry Conditioning Mist Aerosol Spray; 112 g
UPC: 080878189199
Lot: 0053144504, 9240144504, 9241144504, 9315144504
Pantene Smooth Talker Dry Conditioning Oil Aerosol Spray; 112 g
UPC: 080878192427
Lot: 0223144504, 0224144504, 0279144504
Why this matters
Chemical hazard (benzene detection)
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 066400171795, 066400172242, 080878177073, 080878189199, 080878191345, 080878192427, 190679000330, 190679003652
- 3
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 0017144504, 9225144504, 9345144504, 9346144504, 0053144504, 9240144504, 9241144504, 9315144504, 0059144504, 0162144504, 0345144504, 8351144504, 8352144504, 9238144504, 9239144504, 0087144504, 0247144504, 1015144504, 8354144504, 8355144504, 9121144504, 9122144504, 9219144504, 9320144504, 0223144504, 0224144504, 0279144504, 8310144504, 9149144504, 9150144504, 9241144504, 0328144504
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Chemical hazard (benzene detection)
What should consumers do?
Stop using the product immediately. Discard the recalled product. Visit www.pantene.ca or www.herbalessences.ca for reimbursement information. Contact your physician if you have experienced any health problems related to these products.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Chemical hazard (benzene detection)
When was this product recalled?
This product was recalled on December 20, 2021.
Is the Herbal Essences, Pantene brand affected by this recall?
Yes, Herbal Essences, Pantene products are affected by this recall. This recall involves Herbal Essences and Pantene aerosol dry conditioner and dry shampoo products sold in Canada. They are being recalled because benzene was detected in some products. Stop using the product and follow the return/reimbursement steps in the official notice.