HEXO recalls HELIOS Flower dried cannabis: labelling error
In plain language
This recall involves one lot of HEXO's HELIOS Flower dried cannabis sold in Canada. It's being recalled because some packages may contain a different product with lower THC content than labelled. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the lot number to see if your product is affected.
- Return the product to the retailer where it was purchased.
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Affected products
HELIOS Flower dried cannabis
Lot: AAA-112502
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: AAA-112502
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves one lot of HEXO's HELIOS Flower dried cannabis sold in Canada. It's being recalled because some packages may contain a different product with lower THC content than labelled. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Check the lot number to see if your product is affected. Return the product to the retailer where it was purchased.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on September 16, 2019.
Is the HEXO brand affected by this recall?
Yes, HEXO products are affected by this recall. This recall involves one lot of HEXO's HELIOS Flower dried cannabis sold in Canada. It's being recalled because some packages may contain a different product with lower THC content than labelled. Stop using the product and follow the return steps in the official notice.