HFA Review recall in Canada: May cause delay in treatment
In plain language
This recall involves HFA Review software, an accessory for the Humphrey Field Analyzer 3 (HFA3), sold in Canada. It's being recalled because a software issue could lead to a loss of test results, potentially delaying patient treatment. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers HFA 830, HFA 840, HFA 850, and HFA 860.
- Follow instructions from Carl Zeiss Meditec, Inc. for further action.
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Affected products
HFA Review (accessory of Humphrey Field Analyzer 3 (HFA3))
Model: HFA 830, HFA 840, HFA 850, HFA 860
Why this matters
Delay in treatment due to loss of medical record information
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: HFA 830, HFA 840, HFA 850, HFA 860
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Delay in treatment due to loss of medical record information
What should consumers do?
Stop using the product immediately. Check model numbers HFA 830, HFA 840, HFA 850, and HFA 860. Follow instructions from Carl Zeiss Meditec, Inc. for further action.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Delay in treatment due to loss of medical record information
When was this product recalled?
This product was recalled on September 6, 2019.