RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Official source

    IACS MONITORING SOLUTION WITH C500, C700 & INFINITY M540 (2020-12-30)

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    In plain language

    This recall involves IACS Monitoring Solution with C500, C700, and Infinity M540 medical devices sold in Canada. They are being recalled because the Infinity M540 patient monitor may randomly reboot, which could interrupt patient monitoring. Stop using the product and follow the return steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Contact Draeger Medical Systems, Inc. for more information.
    • Follow the manufacturer's instructions for return or repair.

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    Affected products

    • IACS MONITORING SOLUTION WITH C500

      Model: MS25510

      Lot: More than 10 numbers, contact manufacturer

    • IACS MONITORING SOLUTION WITH C700

      Model: MS25520

      Lot: More than 10 numbers, contact manufacturer

    • INFINITY M540

      Model: MS20401

      Lot: More than 10 numbers, contact manufacturer

    Why this matters

    Interruption of patient monitoring

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: More than 10 numbers, contact manufacturer

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: MS20401, MS25510, MS25520

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Interruption of patient monitoring

    What should consumers do?

    Stop using the product immediately. Contact Draeger Medical Systems, Inc. for more information. Follow the manufacturer's instructions for return or repair.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Interruption of patient monitoring

    When was this product recalled?

    This product was recalled on January 22, 2021.