IACS MONITORING SOLUTION WITH C500, C700 & INFINITY M540 (2020-12-30)
In plain language
This recall involves IACS Monitoring Solution with C500, C700, and Infinity M540 medical devices sold in Canada. They are being recalled because the Infinity M540 patient monitor may randomly reboot, which could interrupt patient monitoring. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Draeger Medical Systems, Inc. for more information.
- Follow the manufacturer's instructions for return or repair.
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Affected products
IACS MONITORING SOLUTION WITH C500
Model: MS25510
Lot: More than 10 numbers, contact manufacturer
IACS MONITORING SOLUTION WITH C700
Model: MS25520
Lot: More than 10 numbers, contact manufacturer
INFINITY M540
Model: MS20401
Lot: More than 10 numbers, contact manufacturer
Why this matters
Interruption of patient monitoring
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: MS20401, MS25510, MS25520
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Interruption of patient monitoring
What should consumers do?
Stop using the product immediately. Contact Draeger Medical Systems, Inc. for more information. Follow the manufacturer's instructions for return or repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Interruption of patient monitoring
When was this product recalled?
This product was recalled on January 22, 2021.