IBDoc Calprotectin, IBDoc Calprotectin Kit recall in Canada: data error
In plain language
This recall involves the IBDoc Calprotectin and IBDoc Calprotectin Kit sold in Canada. They are being recalled because of an error in the result upload process that can cause data to not be processed. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Return the product as instructed.
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Affected products
Specific affected products are listed in the official notice.
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the IBDoc Calprotectin and IBDoc Calprotectin Kit sold in Canada. They are being recalled because of an error in the result upload process that can cause data to not be processed. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Return the product as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on April 5, 2019.
Is the IBDoc brand affected by this recall?
Yes, IBDoc products are affected by this recall. This recall involves the IBDoc Calprotectin and IBDoc Calprotectin Kit sold in Canada. They are being recalled because of an error in the result upload process that can cause data to not be processed. Stop using the product and follow the return steps in the official notice.