IBDoc Calprotectin Kit recall in Canada: Incorrect test results
In plain language
This recall involves the IBDoc Calprotectin Kit, Starter Kit, and CalApp sold in Canada. They are being recalled because a software error can lead to incorrect test results. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Return the product as instructed.
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Affected products
IBDoc Calprotectin Kit
Model: LF-IBDOC8
IBDoc Calprotectin Starter Kit
Model: BI-IBDOC
CalApp
Model: CALAPP
Why this matters
Incorrect test results
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: BI-IBDOC, CALAPP, LF-IBDOC8
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect test results
What should consumers do?
Stop using the product immediately. Return the product as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect test results
When was this product recalled?
This product was recalled on April 3, 2018.
Is the IBDoc brand affected by this recall?
Yes, IBDoc products are affected by this recall. This recall involves the IBDoc Calprotectin Kit, Starter Kit, and CalApp sold in Canada. They are being recalled because a software error can lead to incorrect test results. Stop using the product and follow the return steps in the official notice.