Philips Ultrasound Transducers recall in Canada: incorrect temperature readings
In plain language
This recall involves Philips IE33 Diagnostic Ultrasound System-Sector Transducers and EPIQ Ultrasound Transducers sold in Canada. They are being recalled because some transducers were not properly programmed, leading to incorrect temperature readings. Stop using the affected products and follow the return steps in the official notice.
What to do
- Stop using the affected transducers immediately.
- Check the model numbers S7-3T and S8-3T.
- Contact Philips Ultrasound Inc. for instructions on return or repair.
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Affected products
IE33 Diagnostic Ultrasound System-Sector Transducer
Model: S8-3T
EPIQ Ultrasound Transducers
Model: S7-3T, S8-3T
Why this matters
Incorrect temperature readings
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: S7-3T, S8-3T
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect temperature readings
What should consumers do?
Stop using the affected transducers immediately. Check the model numbers S7-3T and S8-3T. Contact Philips Ultrasound Inc. for instructions on return or repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect temperature readings
When was this product recalled?
This product was recalled on September 20, 2019.
Is the Philips brand affected by this recall?
Yes, Philips products are affected by this recall. This recall involves Philips IE33 Diagnostic Ultrasound System-Sector Transducers and EPIQ Ultrasound Transducers sold in Canada. They are being recalled because some transducers were not properly programmed, leading to incorrect temperature readings. Stop using the affected products and follow the return steps in the official notice.