Medical devicesUpdated Jan 3, 2026Philips Healthcare (Suzhou) Co., Ltd.Official source

    Incisive CT System recall in Canada: performance issue

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    In plain language

    This recall involves the Incisive CT System sold in Canada. It's being recalled because a hardware issue could cause parts to detach and potentially be expelled. This recall is for healthcare facilities.

    What to do

    • Contact the manufacturer, Philips Healthcare (Suzhou) Co., Ltd., for additional information.

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    Affected products

    • Incisive CT System

      Model: 728144

    Why this matters

    Potential for component expulsion

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 728144

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Potential for component expulsion

    What should consumers do?

    Contact the manufacturer, Philips Healthcare (Suzhou) Co., Ltd., for additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Potential for component expulsion

    When was this product recalled?

    This product was recalled on May 6, 2024.

    Is the Philips Healthcare (Suzhou) Co., Ltd. brand affected by this recall?

    Yes, Philips Healthcare (Suzhou) Co., Ltd. products are affected by this recall. This recall involves the Incisive CT System sold in Canada. It's being recalled because a hardware issue could cause parts to detach and potentially be expelled. This recall is for healthcare facilities.