RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026INTELERAD MEDICAL SYSTEMS INCORPORATEDOfficial source

    IntelePACS recall in Canada: Software defect

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    In plain language

    This recall involves IntelePACS software sold in Canada. It's being recalled because a software defect could lead to incomplete report content being displayed. Contact the manufacturer for more information.

    What to do

    • Contact the manufacturer for additional information.

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    Affected products

    • IntelePACS

      Model: EV.1.5.5 to EV.1.19.14

    Why this matters

    Incomplete report content

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: EV.1.5.5 to EV.1.19.14

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Incomplete report content

    What should consumers do?

    Contact the manufacturer for additional information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Incomplete report content

    When was this product recalled?

    This product was recalled on November 12, 2021.

    Is the INTELERAD MEDICAL SYSTEMS INCORPORATED brand affected by this recall?

    Yes, INTELERAD MEDICAL SYSTEMS INCORPORATED products are affected by this recall. This recall involves IntelePACS software sold in Canada. It's being recalled because a software defect could lead to incomplete report content being displayed. Contact the manufacturer for more information.