InteleShare™ recall in Canada: Inaccurate measurements
In plain language
This recall involves InteleShare™ versions 3.24.3 - 3.25.2, a medical device software, sold in Canada. It's being recalled because its length measurement tool may provide inaccurate values, which could compromise diagnostic accuracy and lead to patient harm. Healthcare professionals should contact the manufacturer for additional information.
What to do
- Contact the manufacturer, Intelerad Holdings Usa Ltd., for additional information.
- Be aware of potential inaccuracies when using the length measurement tool in multi-planar reconstruction with rotations applied.
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Affected products
InteleShare™
Model: V3.24
Why this matters
Inaccurate measurement values could compromise diagnostic accuracy and potentially lead to patient harm, including misdiagnosis or inappropriate follow-up.
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: V3.24
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Inaccurate measurement values could compromise diagnostic accuracy and potentially lead to patient harm, including misdiagnosis or inappropriate follow-up.
What should consumers do?
Contact the manufacturer, Intelerad Holdings Usa Ltd., for additional information. Be aware of potential inaccuracies when using the length measurement tool in multi-planar reconstruction with rotations applied.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Inaccurate measurement values could compromise diagnostic accuracy and potentially lead to patient harm, including misdiagnosis or inappropriate follow-up.
When was this product recalled?
This product was recalled on November 27, 2025.
Is the Intelerad Holdings Usa Ltd. brand affected by this recall?
Yes, Intelerad Holdings Usa Ltd. products are affected by this recall. This recall involves InteleShare™ versions 3.24.3 - 3.25.2, a medical device software, sold in Canada. It's being recalled because its length measurement tool may provide inaccurate values, which could compromise diagnostic accuracy and lead to patient harm. Healthcare professionals should contact the manufacturer for additional information.