Intellijoint KNEE Software Application recall in Canada: incorrect measurements
In plain language
This recall involves the Intellijoint KNEE Software Application used in Canada. It's being recalled because it may incorrectly report femoral resection depth during surgery. Healthcare professionals should stop using the affected software and follow the return steps in the official notice.
What to do
- Stop using the Intellijoint KNEE Software Application immediately.
- Contact the manufacturer, Intellijoint Surgical Inc., for more information.
- Follow the instructions provided by the manufacturer regarding the affected software.
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Affected products
Intellijoint KNEE Software Application
Model: 000-0547
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Incorrect surgical measurements
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 000-0547
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect surgical measurements
What should consumers do?
Stop using the Intellijoint KNEE Software Application immediately. Contact the manufacturer, Intellijoint Surgical Inc., for more information. Follow the instructions provided by the manufacturer regarding the affected software.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect surgical measurements
When was this product recalled?
This product was recalled on March 6, 2020.
Is the Intellijoint brand affected by this recall?
Yes, Intellijoint products are affected by this recall. This recall involves the Intellijoint KNEE Software Application used in Canada. It's being recalled because it may incorrectly report femoral resection depth during surgery. Healthcare professionals should stop using the affected software and follow the return steps in the official notice.