IOLMASTER700 recall in Canada: May not perform as expected
In plain language
This recall involves the ZEISS IOLMaster 700 medical device sold in Canada. It's being recalled because it may not perform as expected when used with certain software and functionality. This could lead to a false display of patients in the patient manager screen. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Carl Zeiss Meditech AG for more information.
- Follow the manufacturer's instructions for repair or replacement.
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Affected products
IOLMASTER700
Model: IOLMASTER700
Lot: More than 10 numbers, contact manufacturer.
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: IOLMASTER700
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves the ZEISS IOLMaster 700 medical device sold in Canada. It's being recalled because it may not perform as expected when used with certain software and functionality. This could lead to a false display of patients in the patient manager screen. Stop using the product and follow the return/repair steps in the official notice.
What should consumers do?
Stop using the product immediately. Contact Carl Zeiss Meditech AG for more information. Follow the manufacturer's instructions for repair or replacement.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on December 24, 2020.
Is the ZEISS brand affected by this recall?
Yes, ZEISS products are affected by this recall. This recall involves the ZEISS IOLMaster 700 medical device sold in Canada. It's being recalled because it may not perform as expected when used with certain software and functionality. This could lead to a false display of patients in the patient manager screen. Stop using the product and follow the return/repair steps in the official notice.