Consumer product recall in Canada: Iris Intra-Oral Cameras
In plain language
This recall involves Iris X80, X90, and PXL Intra-Oral Cameras sold in Canada. They are being recalled because they are unauthorized medical devices. Stop using the product and follow the return steps in the official notice.
What to do
- ["Stop using the product immediately.","Affected customers will be notified.","Follow instructions from the official notice."]
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Affected products
Iris X80 Intra-Oral Camera
Model: IRIS-X80
Lot: All lots
Iris X90 Intra-Oral Camera
Model: IRIS-X90
Lot: All lots
PXL Intraoral Camera
Model: PXL-1000
Lot: All lots
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: All lots
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: IRIS-X80, IRIS-X90, PXL-1000
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves Iris X80, X90, and PXL Intra-Oral Cameras sold in Canada. They are being recalled because they are unauthorized medical devices. Stop using the product and follow the return steps in the official notice.
What should consumers do?
["Stop using the product immediately.","Affected customers will be notified.","Follow instructions from the official notice."]
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on December 30, 2024.
Is the Digital-Doc brand affected by this recall?
Yes, Digital-Doc products are affected by this recall. This recall involves Iris X80, X90, and PXL Intra-Oral Cameras sold in Canada. They are being recalled because they are unauthorized medical devices. Stop using the product and follow the return steps in the official notice.