Jack’s Magic Power Blue cleaner recall in Canada: corrosivity hazard
In plain language
This recall involves Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner sold in Canada. It's being recalled because the product's labelling does not meet Canadian safety requirements and could lead to serious illness or injury. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact Backyard Brands for a replacement product or refund.
- Call Backyard Brands at 1-866-875-0012 or email customercare@backyardbrands.com.
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Affected products
Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner (250 mL)
UPC: 665989049718
Model: JMS04971
Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner (1 L)
UPC: 665989049657
Model: JMS04965
Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner (20 L)
UPC: 665989049794
Model: JMS04979
Why this matters
Corrosivity hazard due to improper labelling
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 665989049657, 665989049718, 665989049794
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: JMS04965, JMS04971, JMS04979
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Corrosivity hazard due to improper labelling
What should consumers do?
Stop using the product immediately. Contact Backyard Brands for a replacement product or refund. Call Backyard Brands at 1-866-875-0012 or email customercare@backyardbrands.com.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Corrosivity hazard due to improper labelling
When was this product recalled?
This product was recalled on November 21, 2024.
Is the Jack's Magic brand affected by this recall?
Yes, Jack's Magic products are affected by this recall. This recall involves Jack’s Magic Power Blue Instant Cartridge & DE Filter Cleaner sold in Canada. It's being recalled because the product's labelling does not meet Canadian safety requirements and could lead to serious illness or injury. Stop using the product and follow the return/repair steps in the official notice.