Joerns UltraCare XT Bed recall in Canada: Incorrect labeling
In plain language
This recall involves Joerns UltraCare XT Beds sold in Canada. It's being recalled because some beds have an incorrect model label (EasyCare) applied. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model and serial numbers.
- Contact Joerns Healthcare for more information.
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Affected products
UltraCare XT Bed
Model: UCXT
Lot: 1000045972, 1000045985, 1000045986, 1000045987, 1000045988, 1000045990
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 1000045972, 1000045985, 1000045986, 1000045987, 1000045988, 1000045990
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: UCXT
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves Joerns UltraCare XT Beds sold in Canada. It's being recalled because some beds have an incorrect model label (EasyCare) applied. Stop using the product and follow the return/repair steps in the official notice.
What should consumers do?
Stop using the product immediately. Check the model and serial numbers. Contact Joerns Healthcare for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on January 29, 2018.
Is the Joerns brand affected by this recall?
Yes, Joerns products are affected by this recall. This recall involves Joerns UltraCare XT Beds sold in Canada. It's being recalled because some beds have an incorrect model label (EasyCare) applied. Stop using the product and follow the return/repair steps in the official notice.