Levo Arm recall in Canada: locking mechanism failure
In plain language
This recall involves the Levo Arm, a component of the Levo Head Positioning System, sold in Canada. It's being recalled because incorrect cleaning can lead to fluid entering the unit, causing the locking mechanism to fail. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check model number 7887-050.
- Contact the manufacturer Mizuho Orthopedic Systems, Inc. for more information.
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Affected products
Levo Arm - Component of the Levo Head Positioning System
Model: 7887-050
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Locking mechanism failure
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 7887-050
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Locking mechanism failure
What should consumers do?
Stop using the product immediately. Check model number 7887-050. Contact the manufacturer Mizuho Orthopedic Systems, Inc. for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Locking mechanism failure
When was this product recalled?
This product was recalled on November 8, 2019.
Is the Levo brand affected by this recall?
Yes, Levo products are affected by this recall. This recall involves the Levo Arm, a component of the Levo Head Positioning System, sold in Canada. It's being recalled because incorrect cleaning can lead to fluid entering the unit, causing the locking mechanism to fail. Stop using the product and follow the return steps in the official notice.