MAGNA PURE 24 System recall in Canada: may cause incorrect sample measurements
In plain language
This recall involves the MAGNA PURE 24 System, including the instrument and sample racks, sold in Canada. It's being recalled because sample racks may not properly hold sample tubes, which could lead to instrument crashes or incorrect sample volume measurements. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model and lot numbers provided.
- Contact Roche Molecular Systems Inc. for further instructions.
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Affected products
MAGNA PURE 24 INSTRUMENT
Model: 7290519001
Lot: 1016, 1113, 1126, 1169, 1192, 1232, 1283
MAGNA PURE 24 SAMPLE RACK 24 X 2ML
Model: 7931123001
Lot: 859381, 860317, 860472, 860971, 86176400
MAGNA PURE 24 SAMPLE RACK
Model: 7930852001
Lot: 858452, 860320
Why this matters
Incorrect sample volume measurements
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 1016, 1113, 1126, 1169, 1192, 1232, 1283, 858452, 860320, 859381, 860317, 860472, 860971, 86176400
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 7290519001, 7930852001, 7931123001
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Incorrect sample volume measurements
What should consumers do?
Stop using the product immediately. Check the model and lot numbers provided. Contact Roche Molecular Systems Inc. for further instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Incorrect sample volume measurements
When was this product recalled?
This product was recalled on August 2, 2019.
Is the MAGNA PURE 24 System brand affected by this recall?
Yes, MAGNA PURE 24 System products are affected by this recall. This recall involves the MAGNA PURE 24 System, including the instrument and sample racks, sold in Canada. It's being recalled because sample racks may not properly hold sample tubes, which could lead to instrument crashes or incorrect sample volume measurements. Stop using the product and follow the return steps in the official notice.