MassCheck Cortisol, Cortisone Saliva Control Level 1 & II (2019-09-07)
In plain language
This recall involves MassCheck Cortisol, Cortisone Saliva Control Level 1 and Level II medical devices sold in Canada. They are being recalled because they may show inaccurate test results. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check model numbers 0349 and 0350, and lot number 1517.
- Return the product as instructed by the manufacturer.
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Affected products
MassCheck Cortisol, Cortisone Saliva Control Level 1
Model: 0349
Lot: 1517
MassCheck Cortisol, Cortisone Saliva Control Level II
Model: 0350
Lot: 1517
Why this matters
Inaccurate test results
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 1517
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 0349, 0350
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Inaccurate test results
What should consumers do?
Stop using the product immediately. Check model numbers 0349 and 0350, and lot number 1517. Return the product as instructed by the manufacturer.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Inaccurate test results
When was this product recalled?
This product was recalled on November 15, 2019.
Is the MassCheck brand affected by this recall?
Yes, MassCheck products are affected by this recall. This recall involves MassCheck Cortisol, Cortisone Saliva Control Level 1 and Level II medical devices sold in Canada. They are being recalled because they may show inaccurate test results. Stop using the product and follow the return steps in the official notice.