RecallGuide.ca
    Medical devicesUpdated Jan 3, 2026Medicom SafeMaskOfficial source

    Medicom SafeMask recall in Canada: lower protection level than intended

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    In plain language

    This recall involves Medicom SafeMask Premier Elite and Premier Plus masks sold in Canada. Some Level 2 masks may have been packaged in Level 3 mask boxes. This means users might get a lower protection level than expected.

    What to do

    • Stop using the affected masks immediately.
    • Check the model and lot numbers on your mask boxes.
    • Contact AMD Medicom Inc. for more information.

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    Affected products

    • Medicom SafeMask Premier Plus

      Model: 2040

      Lot: 1917

    • Medicom SafeMask Premier Elite

      UPC: 0

      Model: 2042

      Lot: 1917

    Why this matters

    Lower protection level than intended

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the UPC code

      The UPC is the barcode number on the packaging.

      Affected UPCs: 0

    3. 3

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 1917

    4. 4

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: 2040, 2042

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

    Want alerts if similar products are recalled in Canada?

    Frequently Asked Questions

    Why was this product recalled?

    Lower protection level than intended

    What should consumers do?

    Stop using the affected masks immediately. Check the model and lot numbers on your mask boxes. Contact AMD Medicom Inc. for more information.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Lower protection level than intended

    When was this product recalled?

    This product was recalled on November 1, 2019.

    Is the Medicom SafeMask brand affected by this recall?

    Yes, Medicom SafeMask products are affected by this recall. This recall involves Medicom SafeMask Premier Elite and Premier Plus masks sold in Canada. Some Level 2 masks may have been packaged in Level 3 mask boxes. This means users might get a lower protection level than expected.