Medicom SafeMask recall in Canada: lower protection level than intended
In plain language
This recall involves Medicom SafeMask Premier Elite and Premier Plus masks sold in Canada. Some Level 2 masks may have been packaged in Level 3 mask boxes. This means users might get a lower protection level than expected.
What to do
- Stop using the affected masks immediately.
- Check the model and lot numbers on your mask boxes.
- Contact AMD Medicom Inc. for more information.
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Affected products
Medicom SafeMask Premier Plus
Model: 2040
Lot: 1917
Medicom SafeMask Premier Elite
UPC: 0
Model: 2042
Lot: 1917
Why this matters
Lower protection level than intended
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 0
- 3
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 1917
- 4
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2040, 2042
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Lower protection level than intended
What should consumers do?
Stop using the affected masks immediately. Check the model and lot numbers on your mask boxes. Contact AMD Medicom Inc. for more information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Lower protection level than intended
When was this product recalled?
This product was recalled on November 1, 2019.
Is the Medicom SafeMask brand affected by this recall?
Yes, Medicom SafeMask products are affected by this recall. This recall involves Medicom SafeMask Premier Elite and Premier Plus masks sold in Canada. Some Level 2 masks may have been packaged in Level 3 mask boxes. This means users might get a lower protection level than expected.