Merge PACS recall in Canada: Medical images may not display correctly
In plain language
This recall involves Merge PACS software version 8.0.X used in Canada. It's being recalled because medical images may not display or scroll in the correct order. Healthcare professionals should follow the instructions in the official notice.
What to do
- Stop using the affected software version.
- Check the model/serial numbers if provided.
- Follow the instructions from Merge Healthcare Incorporated.
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Affected products
Merge PACS
Model: MERGE PACS
Lot: 8.0.1
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 8.0.1
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: MERGE PACS
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves Merge PACS software version 8.0.X used in Canada. It's being recalled because medical images may not display or scroll in the correct order. Healthcare professionals should follow the instructions in the official notice.
What should consumers do?
Stop using the affected software version. Check the model/serial numbers if provided. Follow the instructions from Merge Healthcare Incorporated.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on August 9, 2019.
Is the Merge PACS brand affected by this recall?
Yes, Merge PACS products are affected by this recall. This recall involves Merge PACS software version 8.0.X used in Canada. It's being recalled because medical images may not display or scroll in the correct order. Healthcare professionals should follow the instructions in the official notice.