MobileDiagnost wDR recall in Canada: Unexpected movement risk
In plain language
This recall involves the MobileDiagnost wDR medical device sold in Canada. It's being recalled because it may move unexpectedly, which could cause injury. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check model number 9890 010 8952X.
- Contact Philips Medical Systems for instructions.
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Affected products
MobileDiagnost wDR
Model: 9890 010 8952X
Why this matters
Unexpected movement risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 9890 010 8952X
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Unexpected movement risk
What should consumers do?
Stop using the product immediately. Check model number 9890 010 8952X. Contact Philips Medical Systems for instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Unexpected movement risk
When was this product recalled?
This product was recalled on April 18, 2019.