MOBILETT Elara Max recall in Canada: mechanical defect
In plain language
This recall involves the MOBILETT Elara Max medical device sold in Canada. It's being recalled because a side cover may become loose, creating a small gap. Siemens will modify the device to fix this issue.
What to do
- Contact Siemens Healthcare GMBH for a modification to the device.
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Affected products
MOBILETT Elara Max
Model: 11107444
Lot: 10043, 10057, 10058, 10059, 10670, 10764
Why this matters
Mechanical defect
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 10043, 10057, 10058, 10059, 10670, 10764
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 11107444
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Mechanical defect
What should consumers do?
Contact Siemens Healthcare GMBH for a modification to the device.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Mechanical defect
When was this product recalled?
This product was recalled on March 13, 2020.