MOSAIQ recall in Canada: Medical device performance issue
In plain language
This recall involves MOSAIQ medical device software sold in Canada. It's being recalled because a software issue could lead to incorrect image offsets, potentially causing mistreatment. This recall is for healthcare professionals. Contact the manufacturer for more information.
What to do
- Contact the manufacturer if you require additional information.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
MOSAIQ
Model: VERSION 3.10, version 3.1.3.3
Why this matters
Medical device performance issue
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: VERSION 3.10, version 3.1.3.3
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Medical device performance issue
What should consumers do?
Contact the manufacturer if you require additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Medical device performance issue
When was this product recalled?
This product was recalled on January 29, 2025.
Is the MOSAIQ brand affected by this recall?
Yes, MOSAIQ products are affected by this recall. This recall involves MOSAIQ medical device software sold in Canada. It's being recalled because a software issue could lead to incorrect image offsets, potentially causing mistreatment. This recall is for healthcare professionals. Contact the manufacturer for more information.