MultiDiagnost Eleva- Flat Detector-Image Detector System - 2019-12-27
In plain language
This recall involves several Philips medical imaging systems sold in Canada, including MultiDiagnost Eleva and Allura Xper FD models. They are being recalled because a capacitor in the x-ray generator may fail, which could produce smoke and a burning odor. Healthcare professionals should stop using affected systems if a failure occurs and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately if a capacitor failure occurs.
- Check model numbers if provided.
- Contact Philips Medical Systems for repair or replacement instructions.
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Affected products
MultiDiagnost Eleva- Flat Detector-Image Detector
Model: 0708MD02
Lot: Not applicable
OmniDiagnost Eleva
Model: 708028
Lot: Not applicable
Allura Xper FD10
Model: 1443
Lot: Not applicable
Allura Xper FD10(Product of Alluraclarity Family)
Model: 722026
Lot: Not applicable
Allura Xper FD20(Product of Alluraclarity Family)
Model: 722028
Lot: Not applicable
Allura Xper FD10/10(Product of Alluraclarity Family)
Model: 722027
Lot: Not applicable
Why this matters
Fire risk due to capacitor defect
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Not applicable
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 0708MD02, 1443, 708028, 722026, 722027, 722028
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk due to capacitor defect
What should consumers do?
Stop using the product immediately if a capacitor failure occurs. Check model numbers if provided. Contact Philips Medical Systems for repair or replacement instructions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk due to capacitor defect
When was this product recalled?
This product was recalled on January 20, 2020.
Is the Philips brand affected by this recall?
Yes, Philips products are affected by this recall. This recall involves several Philips medical imaging systems sold in Canada, including MultiDiagnost Eleva and Allura Xper FD models. They are being recalled because a capacitor in the x-ray generator may fail, which could produce smoke and a burning odor. Healthcare professionals should stop using affected systems if a failure occurs and follow the return/repair steps in the official notice.