MULTIX IMPACT recall in Canada: May cause repeated radiation exposure
In plain language
This recall involves the MULTIX IMPACT medical device sold in Canada. It's being recalled because unstable voltage settings may lead to images not suitable for clinical use, potentially requiring repeated radiation exposure. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model number 11020788.
- Contact Siemens for inspection and correction of voltage settings.
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Affected products
MULTIX IMPACT
Model: 11020788
Lot: 10105
Why this matters
Repeated radiation exposure
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 10105
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 11020788
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Repeated radiation exposure
What should consumers do?
Stop using the product immediately. Check model number 11020788. Contact Siemens for inspection and correction of voltage settings.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Repeated radiation exposure
When was this product recalled?
This product was recalled on September 25, 2020.