Muse™ NX recall in Canada: Software defect
In plain language
This recall involves Muse™ NX medical devices sold in Canada. It's being recalled because of a software defect that can cause edits to be lost. Stop using the product and contact the manufacturer for more information.
What to do
- Stop using the product immediately.
- Contact the manufacturer if you require additional information.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
Muse™ NX
Model: (01)00840682142809
Lot: SSR21125596TA, SSR22046388TA, SSR20265439TA, SSR21195741TA, SSR20385590TA, SSR20255408TA
Why this matters
Software defect
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: SSR21125596TA, SSR22046388TA, SSR20265439TA, SSR21195741TA, SSR20385590TA, SSR20255408TA
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: (01)00840682142809
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Software defect
What should consumers do?
Stop using the product immediately. Contact the manufacturer if you require additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Software defect
When was this product recalled?
This product was recalled on March 21, 2022.
Is the Ge Medical Systems Information Technologies Inc. brand affected by this recall?
Yes, Ge Medical Systems Information Technologies Inc. products are affected by this recall. This recall involves Muse™ NX medical devices sold in Canada. It's being recalled because of a software defect that can cause edits to be lost. Stop using the product and contact the manufacturer for more information.