NEURO ZTI recall in Canada: premature failure
In plain language
This recall involves NEURO ZTI medical devices sold in Canada. It's being recalled because of premature failure due to a manufacturing defect. Consult your health care professional if you have used any of the products and have health concerns.
What to do
- Consult your health care professional if you have used any of the products and have health concerns.
- Check model/serial numbers if provided.
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Affected products
NEURO ZTI CLA
Model: M80184
Lot: NZA03295, NZA03297, NZA03298, NZA03826
NEURO ZTI EVO
Model: M80185
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Premature failure
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer., NZA03295, NZA03297, NZA03298, NZA03826
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: M80184, M80185
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Premature failure
What should consumers do?
Consult your health care professional if you have used any of the products and have health concerns. Check model/serial numbers if provided.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Premature failure
When was this product recalled?
This product was recalled on November 12, 2021.
Is the NEURELEC brand affected by this recall?
Yes, NEURELEC products are affected by this recall. This recall involves NEURO ZTI medical devices sold in Canada. It's being recalled because of premature failure due to a manufacturing defect. Consult your health care professional if you have used any of the products and have health concerns.