NEUROSIGN 100 NERVE MONITOR recall in Canada: Electrical hazard
In plain language
This recall involves the NEUROSIGN 100 NERVE MONITOR sold in Canada. It's being recalled because it may be incorrectly configured for Canadian power, posing an electrical hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check the lot or serial numbers provided.
- Contact the manufacturer for corrective action.
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Affected products
NEUROSIGN 100 NERVE MONITOR
Model: 9883-01
Lot: 2507, 2511, 2514, 2515, 2522, 2527, 2533, 2534, 2537
Why this matters
Electrical hazard from incorrect voltage configuration
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 2507, 2511, 2514, 2515, 2522, 2527, 2533, 2534, 2537
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 9883-01
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Electrical hazard from incorrect voltage configuration
What should consumers do?
Stop using the product immediately. Check the lot or serial numbers provided. Contact the manufacturer for corrective action.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Electrical hazard from incorrect voltage configuration
When was this product recalled?
This product was recalled on December 31, 2020.