NovaGuide Ultrasound Systems recall in Canada: performance issue
In plain language
This recall involves NovaGuide Traditional and Intelligent Ultrasound Systems sold in Canada. They are being recalled because of a potential performance issue with an internal cable. Healthcare professionals should contact the manufacturer for more information.
What to do
- Contact the manufacturer if you require additional information.
- Check the model and serial numbers of your device.
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Affected products
NovaGuide™ 2 Intelligent Ultrasound System
Model: NSC-NVGSYS2-CA
NovaGuide™ 2 Traditional Ultrasound System
Model: NSC-TCDNG2
Why this matters
Performance issue
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: NSC-NVGSYS2-CA, NSC-TCDNG2
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issue
What should consumers do?
Contact the manufacturer if you require additional information. Check the model and serial numbers of your device.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issue
When was this product recalled?
This product was recalled on May 23, 2024.
Is the Neuralsignal Inc Dba. Novasignal Corp. brand affected by this recall?
Yes, Neuralsignal Inc Dba. Novasignal Corp. products are affected by this recall. This recall involves NovaGuide Traditional and Intelligent Ultrasound Systems sold in Canada. They are being recalled because of a potential performance issue with an internal cable. Healthcare professionals should contact the manufacturer for more information.