Novothor recall in Canada: Performance issue
In plain language
This recall involves Novothor medical devices sold in Canada. It's being recalled because some units have failed ball studs, making the canopy difficult to lift. This recall is intended for healthcare professionals.
What to do
- Contact the manufacturer, Thor Photomedicine Limited, for additional information.
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Affected products
Novothor
Model: GEN2.5 H040, GEN2.5XL H041
Lot: Not applicable.
Why this matters
Performance issue
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: Not applicable.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: GEN2.5 H040, GEN2.5XL H041
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Performance issue
What should consumers do?
Contact the manufacturer, Thor Photomedicine Limited, for additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Performance issue
When was this product recalled?
This product was recalled on February 14, 2024.
Is the Novothor brand affected by this recall?
Yes, Novothor products are affected by this recall. This recall involves Novothor medical devices sold in Canada. It's being recalled because some units have failed ball studs, making the canopy difficult to lift. This recall is intended for healthcare professionals.