NY Thermal Inc. (NTI) recalls Trinity Tft Gas-Fired Hot Water Boilers
In plain language
This recall involves 10 models of NTI Trinity Tft Gas-Fired Hot Water Boilers sold in Canada. They are being recalled because a grommet seal can deteriorate, potentially releasing carbon monoxide. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact your installer to have an upgrade kit installed.
- Do not redistribute, sell, or give away recalled products.
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Affected products
NTI Trinity Tft Gas-Fired Hot Water Boilers
Model: Tft110, Tft155, Tft200, Tft250, Tft300, Tft340, Tft399, Tft60, Tft85
Why this matters
Carbon monoxide risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: Tft110, Tft155, Tft200, Tft250, Tft300, Tft340, Tft399, Tft60, Tft85
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Carbon monoxide risk
What should consumers do?
Stop using the product immediately. Contact your installer to have an upgrade kit installed. Do not redistribute, sell, or give away recalled products.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Carbon monoxide risk
When was this product recalled?
This product was recalled on May 15, 2018.
Is the NTI brand affected by this recall?
Yes, NTI products are affected by this recall. This recall involves 10 models of NTI Trinity Tft Gas-Fired Hot Water Boilers sold in Canada. They are being recalled because a grommet seal can deteriorate, potentially releasing carbon monoxide. Stop using the product and follow the return/repair steps in the official notice.