Oxygo Portable Oxygen Concentrator recall in Canada: abrupt shutdown risk
In plain language
This recall involves the Oxygo Portable Oxygen Concentrator sold in Canada. It's being recalled because it may shut down abruptly when using an 8-cell battery as the only power source. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check model and serial numbers.
- Return or repair it as instructed.
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Affected products
Oxygo Portable Oxygen Concentrator
Model: 1400-1000
Lot: 19223909-19256614
Why this matters
Abrupt shutdown risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 19223909-19256614
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 1400-1000
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Abrupt shutdown risk
What should consumers do?
Stop using the product immediately. Check model and serial numbers. Return or repair it as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Abrupt shutdown risk
When was this product recalled?
This product was recalled on August 30, 2019.
Is the Oxygo brand affected by this recall?
Yes, Oxygo products are affected by this recall. This recall involves the Oxygo Portable Oxygen Concentrator sold in Canada. It's being recalled because it may shut down abruptly when using an 8-cell battery as the only power source. Stop using the product and follow the return/repair steps in the official notice.