Patient Information Center iX recall in Canada: Medical device performance issue
In plain language
This recall involves the Patient Information Center iX, versions 4.0 and 4.1, sold in Canada. It's being recalled because a mobile application issue could delay patient treatment. Healthcare providers should contact the manufacturer for more information.
What to do
- Contact the manufacturer if you require additional information.
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Affected products
Patient Information Center iX
Model: VERSION 4.0, VERSION 4.1
Why this matters
Delay in treatment for patients
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: VERSION 4.0, VERSION 4.1
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Delay in treatment for patients
What should consumers do?
Contact the manufacturer if you require additional information.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Delay in treatment for patients
When was this product recalled?
This product was recalled on March 14, 2024.
Is the Philips Medizin Systeme Boeblingen GmbH brand affected by this recall?
Yes, Philips Medizin Systeme Boeblingen GmbH products are affected by this recall. This recall involves the Patient Information Center iX, versions 4.0 and 4.1, sold in Canada. It's being recalled because a mobile application issue could delay patient treatment. Healthcare providers should contact the manufacturer for more information.